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Customer Service

Shipping & Delivery

All orders are shipped via the United States Postal Service (USPS).    Buyer agrees to pay the shipping and handling fee for all shipping services upon checkout.  Please note – should there be any changes to this policy, due to unforeseen situations or circumstances, we will post notice to the website.  At this time, Smart and Trendy ships only to the 50 states within the United States and to Canada.

**Please note:  Items shipped could take up to 5-7 business days.Smart and Trendy is not responsible for USPS Delvery schedule. ****

Privacy & Security
All information provided by our customers will not be sold or given without express permission.
Returns & Replacements

ALL SALES ARE FINAL!

Due to the nature of the merchandise, Smart and Trendy does not offer a return or refund policy at this time.  Please be careful to read all measurements carefully and thoroughly prior to purchase.  Keep in mind that cuts and “number” sizes differ from country of origin and from designer-to-designer.  We have worked  very hard to detail each item to the best of our ability to help guide you toward the best fit.  Please note that all items on this site are pre-owned and may have been altered in the past we will state in the discription if the item was altered.  It is essential that you follow the measurements to ensure the proper fit to your body.  Should you have any additional questions, please e-mail us.  We will personally get back to you within 48 to 72 hours of initial inquiry.

Ordering
The receipt of an order confirmation, via e-mail or any other method, does not constitute the acceptance of an order or a confirmation of an offer to sell. Smartandtrendy.com reserves the right to limit the order quantity on any item and/or refuse service to any customer. Verification of information may be required prior to the acceptance of any order. Your acceptance of these terms By using this site, you signify your acceptance of our privacy policy, your promise to comply with the representation you make and containing in the terms and conditions and your understanding of the scope and limitation of the protections provided under the terms and conditions. If you do not agree to these policies, please do not use this site. Your continued use of the site following the posting of changes to these terms will mean that you accept our terms of agreement . Correspondence Policies By entering this site you acknowledge and agree that any communication or material you transmit to this site Smartandtrendy.com, in any manner and for any reason, will not be treated as confidential or proprietary. Furthermore, you acknowledge and agree that any ideas, concepts, techniques, procedures, methods, systems, designs, plans, charts, or other materials you transmit to Smartandtrendy.com may be used without your authorization, by Smartandtrendy.com. Links Although this site may be linked to other sites, Smartandtrendy.com is not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with the linked site, unless specifically stated therein. By entering this site you acknowledge and agree that Smartandtrendy.com has not reviewed all the sites linked to this site and is not responsible for the content of any off-site pages or any other site linked to this site. Your linking to any other off-site pages or other sites is at your own risk. Your Acceptance of These Terms By using any of the Sites, you signify your acceptance of our Privacy Policy, your promise to comply with the representations you make and contained in the Terms and Conditions and your understanding of the scope and limitations of the protections provided under the Terms and Conditions. If you do not agree to these policies, please do not use our site. Your continued use of the site following the posting of changes to these terms will mean that you accept those changes.
Payment, Pricing & Promotions
We accept payment through Paypal.  We do not accept money orders, personal checks or certified checks at this time, nor do we accept “phone in” credit card charges.  Please check our website in the near future for additional payment method updates. Upon processing your payment throuh paypal you agree to all terms listed.
Viewing Orders
As a customer you may view all invoicing/orders via your account upon signing up.
Updating Account Information
You may contact our customer service department regarding account updates you may also update your address/billing address and contact phone via your account.